PromptPay QR has recovered and is operating normally.
Posted Oct 07, 2026 - 14:45 UTC
Investigating
This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: PromptPay QR.
Posted Oct 07, 2026 - 13:15 UTC
This incident affected: Payment Methods (PromptPay QR).