All Systems Operational

APIs Operational
Payout API Operational
Checkout API Operational
Payin API Operational
Payout Types & Currencies Operational
swift-EUR Operational
swift-USD Operational
swift-JPY Operational
local-AED Operational
local-AUD Operational
local-BRL Operational
local-EUR Operational
local-GBP Operational
local-IDR Operational
local-INR Operational
local-MYR Operational
local-MXN Operational
local-PHP Operational
local-SGD Operational
local-THB Operational
local-TRY Operational
local-USD Operational
local-VND Operational
local_payment_network-BRL Operational
local_payment_network-INR Operational
wallet-USDC Operational
tazapay_account-USD Operational
Payment Methods Operational
Alipay online Operational
BLIK Operational
Bancontact Operational
Card Operational
DOKU Operational
Dana Operational
DirectBankTransfer Operational
Direktüberweisung Operational
EPS Operational
FPX Corporate Operational
FPX Individual Operational
GrabPay Operational
KakaoPay Operational
Lightning Network Operational
Link Aja Operational
Mobile Money - MTN, Airtel Operational
Mobile Money - Vodacom, Tigo, Airtel Operational
Mobile Money- MPesa, Airtel, Equitel Operational
Multibanco Operational
MyBank Operational
NaverPay Operational
Ovo Operational
PIX QR Operational
PSE Bank Transfer Operational
PayNow QR Operational
Payco Operational
Paymaya Operational
PromptPay QR Operational
QRIS Operational
SPEI – Electronic Bank Transfer Operational
Samsung Pay Operational
Truemoney Operational
UPI Operational
USDC Transfer Operational
USDT Transfer Operational
Wire Transfer Operational
Pay By Bank - EUR Operational
Pay By Bank - GBP Operational
Bank Transfer - IDR Operational
Bank Transfer - KES Operational
Online banking - PHP Operational
banküberweisung Operational
Bank Transfer - PHP Operational
Net Banking - INR Operational
Mobile Banking - THB Operational
Online Banking - Przelewy24 (P24) - EUR Operational
Online Banking - Przelewy24 (P24) - PLN Operational
QR Operational
Shopeepay - IDR Operational
Shopeepay - PHP Operational
Shopeepay - THB Operational
transfer_within_tazapay Operational
Collect Operational
AED Operational
AUD Operational
CAD Operational
EUR Operational
GBP Operational
IDR Operational
INR Operational
NGN Operational
SGD Operational
USD Operational
VND Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 15, 2026

[Auto] Degraded performance: SPEI – Electronic Bank Transfer
Resolved - SPEI – Electronic Bank Transfer has recovered and is operating normally.
Oct 15, 11:01 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: SPEI – Electronic Bank Transfer.
Oct 15, 10:45 UTC
[Auto] Degraded performance: SPEI – Electronic Bank Transfer
Resolved - SPEI – Electronic Bank Transfer has recovered and is operating normally.
Oct 15, 02:01 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: SPEI – Electronic Bank Transfer.
Oct 15, 01:45 UTC

Oct 14, 2026

[Auto] Degraded performance: USD
Resolved - USD has recovered and is operating normally.
Oct 14, 23:30 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: USD.
Oct 14, 23:15 UTC
[Auto] Degraded performance: FPX Individual
Resolved - FPX Individual has recovered and is operating normally.
Oct 14, 14:15 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: FPX Individual.
Oct 14, 13:45 UTC
[Auto] Degraded performance: AUD
Resolved - AUD has recovered and is operating normally.
Oct 14, 12:30 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: AUD.
Oct 12, 05:45 UTC
[Auto] Degraded performance: local-BRL
Resolved - local-BRL has recovered and is operating normally.
Oct 14, 01:45 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: local-BRL (current success rate: 45.5%).
Oct 14, 00:01 UTC

Oct 13, 2026

[Auto] Degraded performance: local-BRL
Resolved - local-BRL has recovered and is operating normally.
Oct 13, 19:30 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: local-BRL (current success rate: 35.0%).
Oct 13, 17:30 UTC
[Auto] Degraded performance: local-BRL
Resolved - local-BRL has recovered and is operating normally.
Oct 13, 17:01 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: local-BRL (current success rate: 31.6%).
Oct 13, 16:30 UTC
[Auto] Degraded performance: USD
Resolved - USD has recovered and is operating normally.
Oct 13, 00:01 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: USD.
Oct 12, 03:30 UTC

Oct 12, 2026

[Auto] Degraded performance: swift-USD
Resolved - swift-USD has recovered and is operating normally.
Oct 12, 16:15 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: swift-USD (current success rate: 46.2%).
Oct 12, 15:30 UTC
[Auto] Degraded performance: Pay By Bank - EUR
Resolved - Pay By Bank - EUR has recovered and is operating normally.
Oct 12, 16:00 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: Pay By Bank - EUR.
Oct 12, 15:30 UTC
[Auto] Degraded performance: EUR
Resolved - EUR has recovered and is operating normally.
Oct 12, 08:01 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: EUR.
Oct 10, 16:01 UTC
[Auto] Degraded performance: USD
Resolved - USD has recovered and is operating normally.
Oct 12, 01:30 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: USD.
Oct 10, 02:30 UTC
[Auto] Degraded performance: GBP
Resolved - GBP has recovered and is operating normally.
Oct 12, 01:01 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: GBP.
Oct 11, 23:01 UTC

Oct 11, 2026

[Auto] Degraded performance: local-BRL
Resolved - local-BRL has recovered and is operating normally.
Oct 11, 19:30 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: local-BRL (current success rate: 47.6%).
Oct 11, 19:15 UTC
[Auto] Degraded performance: QRIS
Resolved - QRIS has recovered and is operating normally.
Oct 11, 16:30 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: QRIS.
Oct 11, 15:30 UTC
[Auto] Degraded performance: UPI
Resolved - UPI has recovered and is operating normally.
Oct 11, 15:30 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: UPI.
Oct 11, 15:01 UTC
[Auto] Degraded performance: Card
Resolved - Card has recovered and is operating normally.
Oct 11, 05:15 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: Card.
Oct 11, 05:01 UTC

Oct 10, 2026

[Auto] Degraded performance: GBP
Resolved - GBP has recovered and is operating normally.
Oct 10, 23:01 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: GBP.
Oct 10, 18:15 UTC
[Auto] Degraded performance: SPEI – Electronic Bank Transfer
Resolved - SPEI – Electronic Bank Transfer has recovered and is operating normally.
Oct 10, 01:15 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: SPEI – Electronic Bank Transfer.
Oct 10, 01:01 UTC

Oct 9, 2026

[Auto] Degraded performance: swift-USD
Resolved - swift-USD has recovered and is operating normally.
Oct 9, 20:45 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: swift-USD (current success rate: 25.0%).
Oct 9, 20:30 UTC
[Auto] Degraded performance: Pay By Bank - EUR
Resolved - Pay By Bank - EUR has recovered and is operating normally.
Oct 9, 17:30 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: Pay By Bank - EUR.
Oct 9, 17:15 UTC
[Auto] Degraded performance: Direktüberweisung
Resolved - Direktüberweisung has recovered and is operating normally.
Oct 9, 16:45 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: Direktüberweisung.
Oct 9, 16:30 UTC
[Auto] Degraded performance: QR
Resolved - QR has recovered and is operating normally.
Oct 9, 03:15 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: QR.
Oct 9, 02:45 UTC
[Auto] Degraded performance: QR
Resolved - QR has recovered and is operating normally.
Oct 9, 01:31 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: QR.
Oct 9, 01:01 UTC

Oct 8, 2026

[Auto] Degraded performance: QR
Resolved - QR has recovered and is operating normally.
Oct 8, 16:15 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: QR.
Oct 8, 16:00 UTC
[Auto] Degraded performance: PromptPay QR
Resolved - PromptPay QR has recovered and is operating normally.
Oct 8, 15:15 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: PromptPay QR.
Oct 8, 15:01 UTC
[Auto] Degraded performance: QR
Resolved - QR has recovered and is operating normally.
Oct 8, 13:30 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: QR.
Oct 8, 13:01 UTC
[Auto] Degraded performance: QR
Resolved - QR has recovered and is operating normally.
Oct 8, 05:15 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: QR.
Oct 8, 05:01 UTC
[Auto] Degraded performance: QR
Resolved - QR has recovered and is operating normally.
Oct 8, 03:00 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: QR.
Oct 8, 02:30 UTC
[Auto] Degraded performance: PromptPay QR
Resolved - PromptPay QR has recovered and is operating normally.
Oct 8, 03:00 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: PromptPay QR.
Oct 8, 02:30 UTC

Oct 7, 2026

[Auto] Degraded performance: QR
Resolved - QR has recovered and is operating normally.
Oct 7, 20:15 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: QR.
Oct 7, 20:01 UTC
[Auto] Degraded performance: QR
Resolved - QR has recovered and is operating normally.
Oct 7, 18:45 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: QR.
Oct 7, 18:30 UTC
[Auto] Degraded performance: PromptPay QR
Resolved - PromptPay QR has recovered and is operating normally.
Oct 7, 18:45 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: PromptPay QR.
Oct 7, 17:00 UTC
[Auto] Degraded performance: QR
Resolved - QR has recovered and is operating normally.
Oct 7, 17:45 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: QR.
Oct 7, 17:30 UTC
[Auto] Degraded performance: PromptPay QR
Resolved - PromptPay QR has recovered and is operating normally.
Oct 7, 16:01 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: PromptPay QR.
Oct 7, 15:30 UTC
[Auto] Degraded performance: Pay By Bank - EUR
Resolved - Pay By Bank - EUR has recovered and is operating normally.
Oct 7, 15:01 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: Pay By Bank - EUR.
Oct 7, 14:30 UTC
[Auto] Degraded performance: PromptPay QR
Resolved - PromptPay QR has recovered and is operating normally.
Oct 7, 14:45 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: PromptPay QR.
Oct 7, 13:15 UTC
[Auto] Degraded performance: PromptPay QR
Resolved - PromptPay QR has recovered and is operating normally.
Oct 7, 12:45 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: PromptPay QR.
Oct 7, 04:01 UTC
[Auto] Degraded performance: QR
Resolved - QR has recovered and is operating normally.
Oct 7, 12:30 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: QR.
Oct 7, 10:02 UTC
[Auto] Degraded performance: QR
Resolved - QR has recovered and is operating normally.
Oct 7, 09:30 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: QR.
Oct 7, 08:45 UTC
[Auto] Degraded performance: QR
Resolved - QR has recovered and is operating normally.
Oct 7, 08:15 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: QR.
Oct 7, 07:45 UTC
[Auto] Degraded performance: QR
Resolved - QR has recovered and is operating normally.
Oct 7, 07:15 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: QR.
Oct 7, 05:30 UTC
[Auto] Degraded performance: SGD
Resolved - SGD has recovered and is operating normally.
Oct 7, 05:15 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: SGD.
Oct 7, 01:30 UTC
[Auto] Degraded performance: QR
Resolved - QR has recovered and is operating normally.
Oct 7, 04:30 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: QR.
Oct 7, 04:01 UTC
[Auto] Degraded performance: QR
Resolved - QR has recovered and is operating normally.
Oct 7, 03:45 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: QR.
Oct 7, 03:15 UTC
[Auto] Degraded performance: PromptPay QR
Resolved - PromptPay QR has recovered and is operating normally.
Oct 7, 03:45 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: PromptPay QR.
Oct 7, 03:30 UTC
[Auto] Degraded performance: PromptPay QR
Resolved - PromptPay QR has recovered and is operating normally.
Oct 7, 03:15 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: PromptPay QR.
Oct 7, 02:30 UTC
[Auto] Degraded performance: Samsung Pay
Resolved - Samsung Pay has recovered and is operating normally.
Oct 7, 02:45 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: Samsung Pay.
Oct 7, 02:30 UTC
[Auto] Degraded performance: PromptPay QR
Resolved - PromptPay QR has recovered and is operating normally.
Oct 7, 02:15 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: PromptPay QR.
Oct 7, 01:31 UTC
[Auto] Degraded performance: QR
Resolved - QR has recovered and is operating normally.
Oct 7, 01:31 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: QR.
Oct 7, 01:15 UTC

Oct 6, 2026

[Auto] Degraded performance: USD
Resolved - USD has recovered and is operating normally.
Oct 6, 22:45 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: USD.
Oct 6, 21:45 UTC
[Auto] Degraded performance: PromptPay QR
Resolved - PromptPay QR has recovered and is operating normally.
Oct 6, 20:01 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: PromptPay QR.
Oct 6, 19:45 UTC
[Auto] Degraded performance: QR
Resolved - QR has recovered and is operating normally.
Oct 6, 19:15 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: QR.
Oct 6, 19:01 UTC
[Auto] Degraded performance: PromptPay QR
Resolved - PromptPay QR has recovered and is operating normally.
Oct 6, 19:15 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: PromptPay QR.
Oct 6, 18:15 UTC
[Auto] Degraded performance: PayNow QR
Resolved - PayNow QR has recovered and is operating normally.
Oct 6, 19:15 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: PayNow QR.
Oct 6, 19:01 UTC
[Auto] Degraded performance: QR
Resolved - QR has recovered and is operating normally.
Oct 6, 18:45 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: QR.
Oct 6, 16:30 UTC
[Auto] Degraded performance: PIX QR
Resolved - PIX QR has recovered and is operating normally.
Oct 6, 16:00 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: PIX QR.
Oct 6, 15:01 UTC
[Auto] Degraded performance: QR
Resolved - QR has recovered and is operating normally.
Oct 6, 14:45 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: QR.
Oct 6, 13:01 UTC
[Auto] Degraded performance: PIX QR
Resolved - PIX QR has recovered and is operating normally.
Oct 6, 14:45 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: PIX QR.
Oct 6, 14:30 UTC
[Auto] Degraded performance: QR
Resolved - QR has recovered and is operating normally.
Oct 6, 12:45 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: QR.
Oct 6, 12:30 UTC
[Auto] Degraded performance: PromptPay QR
Resolved - PromptPay QR has recovered and is operating normally.
Oct 6, 11:15 UTC
Investigating - This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: PromptPay QR.
Oct 6, 10:45 UTC

Oct 5, 2026

[TEST] Please ignore - incident automation test
Resolved - Test complete.
Oct 5, 10:05 UTC
Investigating - Test incident to verify automation. No customer impact.
Oct 5, 08:48 UTC

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

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